Terms of Service

Last updated: October 17, 2026

These Terms of Service apply when you use the Eudora Jewelry website at eudoraluxury.com (the "Site") or place an order with us. Please read them before you order.

Using this site

Please use the Site for lawful purposes. Photos, videos, descriptions and prices are there to help you choose a piece.

Orders and pricing

• Card payments are charged in US dollars (USD).
• Prices and product details may change. Please check your order summary before you pay.

Payment

• We accept Visa, Mastercard, American Express and Discover.
• Card payments are processed securely by Authorize.Net over an encrypted connection.
• Your card is charged when your order is placed.

Shipping

• Free shipping on orders $99+ or 2+ items.
• Orders ship within 5–7 business days with USPS. Customized orders can take up to 10 business days.
• We send you a tracking number when your order ships.

More about delivery is on our Customer Service page.

Returns

Contact us before returning an item and we will guide you through the next steps. Refunds and our quality guarantee are described on our Returns & Exchanges page.

Warranty

• Lifetime warranty against manufacturing defects.
• 3 years of free re-service and polishing. Read more on the Returns & Exchanges page.

Custom orders

Want a different metal, stone or your own design? Contact us to order the style you want. Customized orders can take up to 10 business days to ship.

Intellectual property

Please ask us for written permission before you copy, reproduce or resell any photo, video, design or text from the Site.

Limitation of liability

Our liability is limited to the extent permitted by applicable law. If you have a problem with an order, please contact us first.

Changes

We may update these Terms from time to time. The date at the top shows when they last changed. Please check this page before you order.

Contact us

Questions about these Terms? Contact us and a member of our team will respond.

• Phone: (657) 384-3105
• Email: eudorajewelry.us@gmail.com
• Message: send us a message
• Locations: Palo Alto, CA 94306 and Garden Grove, CA 92843